Privacy Policy

Your privacy is important to us. This Privacy Policy explains how Tripzen Private Limited collects, uses, discloses, and safeguards your information when you use our services.

Last Updated: 24 May 2025

Tripzen Private Limited (“we”, “us”, “our” or “Tripzen”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, services, and platform.

◆ 01. Introduction This Privacy Policy applies to all information collected through our website, mobile applications, and services provided by Tripzen Private Limited. ⌄

At Tripzen Private Limited, your privacy and the protection of your personal information are important to us. This policy explains how your data is handled when you interact with our website, booking platform, services, or support team.

▤ 02. Information We Collect We collect information that you provide directly to us and information that is automatically collected when you use our platform. ⌄

We may collect your name, phone number, email address, mailing address, travel preferences, ticketing details, booking information, payment-related details, IP address, device information, browser data, and usage activity.

⚙ 03. How We Use Your Information We use your information to operate, improve, and personalize our services, process bookings and payments, communicate with you, and comply with legal obligations. ⌄

Your information helps us process bookings, complete travel arrangements, provide customer support, respond to inquiries, improve website performance, personalize your experience, and share relevant service updates or offers.

▣ 05. Data Security We implement industry-standard security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. ⌄

We use reasonable administrative, technical, and physical security practices to protect your personal information. However, no method of data transmission or storage can be guaranteed to be completely secure.

♟ 06. Your Rights and Choices You have the right to access, update, correct, or delete your personal information and manage your communication preferences. ⌄

You may request access to your personal information, ask us to correct inaccurate information, update your preferences, or contact us for data-related requests where applicable.

● 07. Cookies and Tracking Technologies We use cookies and similar technologies to enhance user experience, analyze site performance, and assist in our marketing efforts. You can manage your cookie preferences in your browser settings. ⌄

Cookies help us remember preferences, understand visitor behavior, improve website performance, enable secure areas, and provide a better browsing experience.

▤ 08. Data Retention We retain your information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. ⌄

We keep your information only as long as needed for booking records, customer support, legal compliance, accounting, fraud prevention, and business operations.

↗ 09. Third-Party Links Our platform may contain links to third-party websites. We are not responsible for the privacy practices or content of such websites. ⌄

Third-party websites may have their own privacy policies, cookies, tracking methods, and data practices. We recommend reviewing their policies before sharing any personal information.

♟ 10. Children’s Privacy Our services are not directed to children under the age of 18. We do not knowingly collect personal information from children. ⌄

If we learn that we have collected personal information from a child without proper consent, we will take reasonable steps to delete such information.

▧ 11. Changes to This Policy We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated “Last Updated” date. ⌄

Your continued use of our services after policy updates means that you accept the revised Privacy Policy.

☎ 12. Contact Us If you have any questions or concerns about this Privacy Policy or our data practices, please contact us. ⌄

support@tripzen.com +91 8459 89326 Office 14, 2nd Floor, Siddhivinayak Towers, Vijay Nagar, Indore - 452010, Madhya Pradesh, India

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Your Privacy Matters

We respect your privacy and protect your personal data.

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Transparent Practices

We are clear about how collected data is used.

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Secure & Protected

Advanced security measures to keep your data safe.

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You’re in Control

Manage your data and privacy preferences anytime.

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